• A large collection of unrelated courses that is hard to find and hard to search.
  • Poorly designed courses by internal SMEs who have little or no learning expertise.
  • Courses that don’t engage the learner and are consequently treated by employees as check-the-box exercises.
  • Overlapping titles with no clear delineation of learner audience or recommended sequencing.
  • No easy way for learners (or managers) to identify their training needs and which course(s) meet those needs.
  • No clear guidance on the best path through the courses that meets learners’ needs.
  • A lack of unified branding, structure, and inconsistent “look and feel” of the courses.
  • Learning that lacks a context that reflects the organization’s learning culture (if they even have one); the courses are often off-the-shelf and generic in approach.


  • Technical academy for up to 8,500 globally-dispersed employees of client’s global finance group.
  • Blended learning journeys with face-to-face and online synchronous and asynchronous. learning components.
  • Journeys are 4 to 6 weeks.
  • Instructor facilitated learning activities.
  • Banking diagnostic, commercial acumen diagnostic, and business simulations are part of the overall learning journey.
  • Accessed on modern learning platform with live online webinars on Webex.
  • Topic areas include: Banking Risk, Accounting, ALCM, Regulatory, and Stress Testing.


  • Curriculum-based learning academy
  • Learning governance to maintain consistency of approach is becoming critical to all large clients
  • Priority was to develop a real learning culture
  • Rich, blended learning experience customized to the client’s environment
  • Training that employees want to take, not have to take
  • Cost effective learning at scale to global audience vs live, in-person training
  • Speed to update from now onwards in order to react to market or commercial regulatory requirements
  • Audit trail of learning

Leading to:

  • Higher engagement
  • More consistency
  • Increased cost-control
  • Greater relevance
  • Deeper sustainability