ABOUT THE CLIENT

The client is one of the world’s premier biopharmaceutical companies that focuses on developing breakthroughs that change patients’ lives. Against a complex health landscape, they unleash the power of their assets—from medicines and vaccines to financial investments and world-class expertise—to help strengthen health systems and improve access to quality healthcare services for patients around the world.

The story of bringing a medicine to life is no different than any other process of creation. Together with their partners, our client unlocks transformative and sustainable solutions through programs and investments that ensure a healthier world for everyone.

WHAT BUSINESS CHALLENGE WAS THE CLIENT EXPERIENCING?

The main challenge faced by the organisation was the lack of women workforce in senior and top-level managements. They wanted to ensure that all barriers that were preventing gender diversity and inclusion were eliminated for future candidates.

Therefore, the client wanted a learning solution that would:

  • Provide best practices tailored for the leadership development of women in the organization
  • Offer mentoring, coaching, self-actualization and internal networking opportunities that would help candidates gain an insight into their strengths and weaknesses, overcome their self-limiting beliefs and build ideal learning paths for their career goals
  • Ensure the content and learning outcomes are in line with the organisation’s purpose and four key values – Courage, Excellence, Equity and Joy

WHAT SOLUTION DID KAPLAN PROVIDE?

A collaboratively customised Leadership Aspiring Female Talents (LAFTA) Program for the AfME region.

HOW DID KAPLAN WORK WITH THE CLIENT TO DEVELOP THE SOLUTION?

  • To develop the learning solution, Kaplan used the ‘collaborative customization’ approach
  • The course outline, the content and the learning outcomes were developed by conducting multiple rounds of consultative interviews with key stakeholders of the organization
  • It resulted in creation of a highly bespoke programme content encompassing assessments, coaching sessions and assignments

HOW WAS THE TRAINING DELIVERED?

  • The training included 2 modules with 5 sessions each and was delivered through face-to-face (F2F) and live online. It was interactive and included a mix of relevant business, coaching sessions and assignments
  • We also conducted pre-assessments and post-assessments before and after the programme to measure the impact of the training among the participants

WHAT ASPECTS WERE APPRECIATED BY THE CLIENT?

  • Collaborative customization of program and content through consultative approach
  • Industry experienced trainer with multiple qualifications conducting the interactive delivery
  • Specialized exercises and interactive case studies for each topic in the program
  • Comprehensive pre- and post-assessments along with support material for effective embedding of learning
  • The improvement in candidate score

WHAT WAS THE IMPACT OF THE PROGRAMME?

  • 100% of respondents felt motivated and confident in promoting themselves to their managers
  • 75% of the candidates have highlighted significant changes in their role and promotions post the program

WHAT DID THE CANDIDATES THINK OF THE PROGRAMME?

  • “The training helped me identify and manage my vulnerabilities as well as seek support if required to challenge stereotypes, prejudices and discriminations when seen anywhere.”
  • “Trainers have relevant personal experience and not just theory. The facilitators created an atmosphere for authenticity by sharing their own life experience”
  • “I loved the opportunity to share my personal career challenges with my colleagues and receive constructive feedback that will help me grow.”
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