Practical learning resources that make a difference
We work with industry thought-leaders and organizations across the globe to address and solve real business challenges. Here are some insights, case studies, articles, and other resources from which you and your organization can benefit.
Featured Resources:
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Is Your Organization Poised for Success after COVID-19? A culture of innovation will be critical to success for any organization emerging from the unexpected and disruptive COVID-19. Is… Read more
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Is There a Place for Micro-Training in Professional Education? Micro-training has become a hot topic in professional education. Organizations and educators alike are recognizing micro-training as an opportunity to… Read more
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Six Attributes that Make an Excellent Sales Leader Effective leaders across an organization have a shared responsibility to increase profits through successful business strategies. The sales organization is… Read more
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BAE Systems Kaplan Business Acumen Diagnostic How can a tool tell you whether or not you have business acumen? That was the question BAE Systems asked… Read more
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The Multiplier Effect in Sales Training Sales training has traditionally targeted sales representatives while management training focuses only on coaching and selling methodologies. As a result,… Read more
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Kaplan Sales Leadership Why sales leadership? In every organisation, the sales team is the fuel that keeps the business growing and without a… Read more
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Legal & General Emerging Leaders Program (IMPACT) Legal and General was experiencing exponential growth and needed its workforce to grow and evolve with it to meet the… Read more
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Eight Challenges Sales Leaders Face The role of a sales leader is one of the most important in any organization. The sales department is the… Read more
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Can You Prove Your Training Programs are Effective? How do you know the training you’re providing for your employees is working? Many CEOs and CFOs feel about… Read more
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It’s All in the Game It was a big successful organization. One in which everything ran like clockwork – everyone knew their job and when an… Read more
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First Time Managers: Stepping Up to the Mark I remember when I stepped up to managing a team in my late 20s. I imagined that it must have… Read more
Filter your leadership resource selection:
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Crisis Management and Finding OpportunityOrganizations, like individuals, act differently in a crisis. Some try to carry on normally, as if nothing happened; some will “…Read more
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Agile Methodology in the Workplace“Agile, we’ve got to be agile.” It sounds right, and it sounds good, doesn't it? Of course we should…Read more
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Connect Then LearnConnect Then Learn: Learning, Like the Modern Workplace, Should Be Social and Collaborative In 1999, Sugata Mitra wrote about conducting his “…Read more
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Why Be More ConfidentBeing confident means feeling sure of yourself and your abilities based on what you've learned or achieved in the past.…Read more
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Bouncebackability: The Importance of Being ResilientBeing resilient means having the mental ability to recover quickly from misfortune. Speaking in 2003 about the need to be able…Read more
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It is the most critical time for businesses to invest in upskilling their employeesOver the last 30 years I have observed and believed that a healthy mix and balance of skills, knowledge and behaviours,…Read more
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Financial Services, Digital Transformation and Covid-19Are your managers ready to lead the digital transformation in your business? If you believe the managers in your business…Read more
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Can We Do a Better Job of Assessing Training Needs?“Oh, that’s something our people could really use, Sarah. I will see if I can identify enough people to…Read more
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How to Make Better Use of AssessmentsAssessments are a key strategic tool. They can help L&D departments prioritize their training spend, as well as…Read more
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Assessments: Friend or Foe?Due to the COVID-19 pandemic, my 16-year-old son has had all his formal high school exams canceled. While he is…Read more
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From the Battlefield to the Boardroom – What the Military Leadership Can Teach UsLeading on the battlefield is about leading through crisis – real crisis. It is about adapting to threats, making horrendous decisions,…Read more
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How to Connect with Corporate Training StudentsIt’s hard to come up with the right term to describe people in a corporate training course. In fact,…Read more
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How to Lead an Innovative TeamIn one of my very first roles in financial services, I was lucky enough to work on a team that…Read more
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Lean on Experienced Teachers for Digital Classroom SuccessI was having a conversation recently about digital learning in the corporate or professional development context. We all agreed that…Read more
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How to Apply Training Insights Practically in the WorkplaceWe have all been in workshops where we felt we learned something new, had our existing ways of doing things…Read more
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Invest in Learning & Development to Recover After COVID-19Invest in Learning & Development to Recover After COVID-19 In an earlier article, I wrote about the probable damage we…Read more
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Lead by Example: Diversify Your Coaching StaffLead by Example: Diversify Your Coaching Staff The way we do business and who we do it with has changed…Read more
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Coaching Can Create a Culture of Inclusion in Your OrganizationCoaching Can Create a Culture of Inclusion in Your Organization The call for change voiced by the Black Lives Matter…Read more
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Is Your Organization Poised for Success after COVID-19?A culture of innovation will be critical to success for any organization emerging from the unexpected and disruptive COVID-19. Is…Read more
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The New Hire or the Not-So-New Hire: Where Should We Direct Our Limited Learning Investment?It’s rare to find an L&D department that doesn’t think hard about how to best accommodate…Read more
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The Role of Corporate Learning in the 2020s: Managing Change, Balancing Needs, and Directing the BudgetOur businesses and organizations are undergoing profound change, perhaps the most significant since the first industrial revolution. Each of these…Read more
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Harness Your Anger to Reshape Your BusinessApart from the sadness I have expressed in earlier articles, this virus makes me angry. The damage it is wreaking…Read more
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Kaplan Performance AcademyKaplan Performance Academy Kaplan Performance Academy is a digital environment that hosts and coordinates learning, coaching, and assessments. As far…Read more
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The 21st Century Professional: Global Expertise and Local RelevanceAs we are all witnessing, the world is well-connected by technology, travel, global trade, workforce, and economic interdependencies. In this…Read more
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After the War Against COVID-19 Is Won, Who Will Win the Peace?A few evenings ago, I watched a BBC News report of people trying to escape from Delhi. Hourly paid workers…Read more
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Should Businesses Forget about Learning and Focus on Organizational Performance?As we try to come to terms with the implications of the COVID-19 pandemic, how we measure the performance of…Read more
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Now Is the Time to Take Control of Your Learning and PerformanceSince the outbreak of COVID-19, many of us are now working at home. The responsibility lies on us to manage…Read more
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Running Toward the Fire: How to Lead in a CrisisThe last existential threat most businesses faced was born of economic greed and hubris prior to the Great Recession. If…Read more
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Frequently Asked QuestionsCOVID-19 Updates Last Updated: April 14, 2020 We’re keeping an eye on the COVID-19 situation and will update all clients and…Read more
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Are You Remote Ready?The global COVID-19 pandemic is a significant challenge to public health, our businesses, and the global economy. Are we ready…Read more
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Bank AnalysisABOUT THE CLIENT The Dubai-based private sector bank is the oldest privately owned bank in the United Arab Emirates. It…Read more
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Future of BankingABOUT THE CLIENT The client was functioning as a Non-Banking credit institution at the time of conception with a main…Read more
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Cheat Sheet: 3 Manager Mistakes That Kill Team EngagementThe causes of low team engagement can be complex, and each case may spring from unique issues. Managers must determine…Read more
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Your Accounting Checklist for Year-end!The most crucial time of the year for any accountant is the year end. Before you start creating your accounting…Read more
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Is There a Place for Micro-Training in Professional Education?Micro-training has become a hot topic in professional education. Organizations and educators alike are recognizing micro-training as an opportunity to…Read more
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GCC: Preparing the Next Generation of Future LeadersKaplan launches professional development solutions for GCC Nationals to prepare the next generation of future leaders To aid the vision…Read more
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Meet the Man with a Plan - A Spotlight on Andrew PerkinsAndrew Perkins is the global director for Kaplan Leadership and Professional Development, and he recently did an interview for Training…Read more
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Six Attributes that Make an Excellent Sales LeaderEffective leaders across an organization have a shared responsibility to increase profits through successful business strategies. The sales organization is…Read more
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Six Symptoms It's Time to Invest in Your Sales LeadersHow do you know if its time to start investing in your sales leaders? Download our article below to learn…Read more
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Sales Leadership Training Fact SheetInvesting in Your Sales Managers is the Best Way to Invest in Your Sales Producers Many sales managers are promoted…Read more
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Eight Challenges Sales Leaders FaceThe role of a sales leader is one of the most important in any organization. The sales department is the…Read more
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The Impact of Organizational Culture on Business SuccessCompanies are making headlines for what is often misconceived as company culture: nap pods, ping-pong and foosball tables, comfortable couches…Read more
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Can You Prove Your Training Programs are Effective?How do you know the training you’re providing for your employees is working? Many CEOs and CFOs feel about…Read more
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How Much Does Financial Illiteracy Cost?Someone recently reminded me of an old business story, the one about Lee Iacocca asking potential recruits what Chrysler and…Read more
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Financial Challenges in a VUCA worldGiven the economic challenges of today, it is obvious that our businesses need to be more agile. This is not…Read more
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Intrapreneurship - What’s the Secret Sauce?When Gifford Pinchot III first coined the term ‘intrapreneur’ in a 1978 academic paper, it was the era of big business…Read more
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It’s All in the GameIt was a big successful organization. One in which everything ran like clockwork – everyone knew their job and when an…Read more
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The Importance of Storytelling in Business‘The fish is the last to discover the water’ – African Proverb We swim in a sea of stories: we learn,…Read more
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Emerging leaders: Preparing for a greater challengeEmerging leaders are often talented individuals who are easily identified as having what it takes to rise in organizations, but…Read more
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First Time Managers: Stepping Up to the MarkI remember when I stepped up to managing a team in my late 20s. I imagined that it must have…Read more
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Financial Awareness in New HiresHow 'business-ready' are your new hires? If the personal finances of my sons are anything to go by, I'd certainly…Read more
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How Management Training Can Help Your OrganizationEffective management is the key to any organization’s success. A manager who can train, mentor, and communicate well is…Read more
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5 Benefits of Professional DevelopmentThe skills gap has been a hot topic among business leaders, educators, and politicians over the last several years. According…Read more
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The Role of Business Leaders in Solving the Skills Gap“Where are all the qualified candidates?” It’s one of the most powerful rallying cries of business executives today. But…Read more
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A United Front: How Learning Teams and Managers Can Work Together to Win the War for TalentEmployee turnover rates are up and predicted to continue rising significantly worldwide. Globally, average employee turnover rates are predicted to…Read more